What they Say

 Here's What They're Saying...or have already said.

ASU Travel Guide gets letters and emails from airline employees, their families and retirees. We love to hear from online Members and book subscribers.

Thanks to you and your staff for your prompt assistance in this matter. I've subscribed to the ASU Travel Guide for more than ten years and this was the first time I ever had difficulty securing an advertised rate. With your help I was able to reserve a room at the ASU Travel Guide's advertised rate. This will save me about $60! Sincerely. Kay W. Redondo Beach, CA

I have traveled all over the world- Cambodia, Crete, England, France, Sweden, etc.-and I love using this Guide. Whenever I get "bumped," I know I can leaf through the Guide, which I always take with me, and find a perfect overnight stay at a reasonable price. , — Khatia K. Leicester, North Carolina

We try to garner listings for airport locales for those rare occasions of getting bumped from a flight while flying standby. Most of these properties are reasonably priced and offer low airline-employee discounts since they understand the needs of our readers.
– Editor

I recently had the great experience of staying at Captain Morgan's Retreat on stunning Ambergris Caye in Belize. What a spot! The hotel is on more than 1,000 feet of incredible white-sand beach. My room featured a cozy bed and private verandah. I spent plenty of time at the poolside bar-the perfect spot to meet travelers from all corners of the world. I have gotten into diving the last few years, and the diving in this region is some of the best I have discovered. All of this at a 20% discount to airline employees. I highly recommend this retreat and wonderful Belize. The ruins, the diving, the beaches...all lead to a great vacation away from it all. — Sharon M. Renton, Washington

I needed a vacation real bad, so I decided upon my fallback: Hawaii. I am always able to rejuvenate when I travel to the Islands. Looking through my trusty ASU Travel Guide, I discovered that the Park Shore Waikiki offered a low interline rate of just $85 per night. I called and the friendly reservation agent set up my booking. Upon arrival, I was completely impressed. What a bargain for the price! The hotel is right across from Waikiki Beach and is nearby lovely Kapiolani Park. I had a Diamond Head view from my private lanai-the perfect spot to sit in the morning as the warming sun invigorated me. The room itself had everything I needed, from a mini-refrigerator to coffee to cable TV. There is a very nice pool and sundeck, which I enjoyed each morning before heading across the street to the beach. — Shana S. Atlanta, Georgia

I am glad you were able to unwind. Hawaii is always a favorite spot for our readers, which is why we feature page upon page of discounts for the Islands. Condos, many of which are owned by interliners, hotels and more make it easy to plan the vacation of your dreams. Check the directory to see for yourself what deals await in Hawaii, whether on Oahu or the other four main islands.
– Editor

One of my favorite vacation spots is Arizona. I find it the perfect place to unwind. I recently stayed at the Pointe Hilton Tapatio Cliffs Resort, receiving the 50% discount as shown in the ASU Travel Guide. This resort is perfect, and features acres of pool w/waterfalls and even a waterslide for the kids. I recommend this hotel to my fellow airline employees. You can't go wrong here. I am planning on heading back to Arizona later this year. — Alan O. Schaumburg, Illinois

I recently ventured Down Under because I had heard how wonderful Sydney was from several friends. Well, they sure were correct. What a perfect city. Sydney has it all, from culture to an incredible harbor to fun beaches right in the city limits. My visit was made all the better by my stay at the Park Lodge Hotel. I received an excellent rate and a fine room. The hotel was conveniently located in a quaint residential neighborhood that had many diverse restaurants on a nearby main street. The staff was friendly and advised me on all the interesting things to do in the neighborhood and throughout Sydney. I shall definitely head back to explore more of that part of the world: New Zealand, here I come!? — Maryann L. Parent of Airline Employee Portland, Oregon

My family and I took a visit to Disneyland in early spring. With two young ones in tow, we decided this would be the perfect family vacation. We decided upon the Anaheim Desert Inn because of its low airline rate and its amenities. Our unit was very clean and featured cable TV, a refrigerator and a microwave. The kids and my husband really enjoyed the indoor pool, while I spent my time luxuriating in the spa. The hotel's staff was friendly and provided us with a pleasant stay. I highly recommend this hotel to airline employees heading to Disneyland. This was a great family vacation. — Cathy S. American Airlines Plano, Texas

While recently traveling around Belgium, I stayed at the Best Western Classic Hotel Villa Mozart in Antwerp. This modern hotel is perfectly situated in the Pedestrian Zone next to the city's grand Cathedral. The room had all the amenities I needed, and I was even given a room with a view of the Cathedral. In fair weather you can take breakfast on the terrace facing the Cathedral. The hotel features a fun bar and restaurant, where I met vacationers from all over the world as I was traveling solo. Antwerp is a great city. I shall definitely be heading back to Belgium. — Jamie Q. United Airlines Northbrook, Illinois

Having had enough of our never-ending Northeast winter, I needed to head to the sun. I decided upon fun Puerto Vallarta-I had been there several times before and had never been disappointed. For my lodging, I decided to try the beautiful Sheraton Buganvilias Resort & Convention Center, which is situated oceanfront. The resort had everything I need for my required R&R. I played tennis. I swam. I sat in the sun with a cocktail. I indulged myself. The resort features many excellent restaurants and bars, so some days I just stayed at the property and enjoyed everything it had to offer. The hotel's staff was very friendly and helpful. They told me where to go in town when I finally decided to venture away from the Sheraton. I found some great places for lunch and to buy souvenirs to bring to my jealous friends back home. Puerto Vallarta was fun, as always. My vacation helped me beat the winter blues. When I finally got back home, spring had finally sprung. But my week in PV was ideal. — Donald E., Parent of Airline Employee Portland, Maine

Please keep up the good work with the magazine. It has great deals and excellent articles. — Terry A. Kedron, Queensland, Australia

I just got back from a great 12-day safari to East Africa, booked through your ASU Travel Guide listing for Affordable Private Safaris. I would happily recommend them to anyone thinking of going. The people were very friendly, well organized and we had no problems (quite a feat in that environment). It was quite safe and, yes, there are still many many animals to see, eyeball to eyeball. Thanks, ASU, for the good info. — Mike G. Chesterfield, Missouri Retired Captain United Airlines

I am a retired airline employee, and my husband, Murph, is my traveling companion. I do all the trip planning. The ASU Travel Guide has been such a great tool for planning trips. I have subscribed to the publication for over 20 years and have never had a problem. Keep up the good work. — Glenda R.

My wife and I, along with my wife's brother and his wife, completed a holiday in the San Francisco area during a major hotel strike. Because of the standby flights on which we were listed and the first few days in the Napa/Sonoma valleys, we had failed to pre-book accommodations in San Francisco. After finding that our two crew layover hotels were on strike and not suitable (meaning reasonably priced), I began entirely working with the ASU Travel Guide. We arranged for two rooms at the Beresford Arms on Post Street. I remembered seeing it listed in the Guide for many years and thought that if it was in the publication it should be of fairly reasonable quality. Parking being expensive downtown, the parking rates at this hotel were cheaper than any other property we called. Upon arrival, the staff treated us very well and when we met the Manager at check-in, she upgraded us to junior suites at no extra charge. This while a hotel strike was on at many other hotels in the city. The lobby was opulent, tastefully done and very comfortable. The hotel rooms and hallways were beautiful and matched perfectly the amenities description in the ASU Travel Guide. There was a very nice Continental breakfast each morning and we tried not to miss the wine-and-cheese hour every afternoon. After each busy day in San Francisco, arriving back at the lobby of the hotel was like finding sanctuary. Our thanks to the hotel's Manager and staff-they are second to none. Also, our thanks to the ASU Travel Guide for preventing us from having to find a park bench in Golden Gate Park under which to sleep! — Gordon O. Winnipeg, Manitoba, Canada

I am glad you were able to find such great accommodations at the last minute. The hotels listed in our publication are well aware of the prospective issues of flying standby and are more than willing to work with our readers.
– Editor

I recently stayed at the Quality Hotel LAX when I needed to overnight for a trip to Tokyo. This place met all of my needs, and the low airline rate of just $40 was perfect for my budget. There is a complimentary shuttle from the airport to the hotel. The staff was friendly and professional. I was given an excellent room for the price, and the amenities offered for that price were terrific. There was a voicemail system, a hairdryer for my wife (OK, me, too!), cable TV with pay-per-view movies and plenty more-all adding value to my stay. The hotel had an on-site restaurant and bar. This made things easy since we had just one night at the hotel. I recommend this property to anyone on a layover at LAX. I was hoping for a clean, cheap place to sleep for the night, but I discovered a fine hotel that made for a fun stay. You can't beat that! — George F. Charlotte, North Carolina

I am glad you enjoyed your stay at this property. We feature many fine airport properties in the publication, for we know that many interliners have to stay overnight to catch a flight the next morning or, in a worse case scenario, they get bumped when flying standby and need to stay at an airport hotel until they can catch a flight back home. What a treat to find a place that exceeded your expectations. My staff will continue to seek out the finest airport properties for the price so that many options are available in such situations. Thanks for letting your fellow interliners know of your recommendation.
– Editor

As a long-time subscriber to your great magazine, I am writing to say thank you for a job well done. — Bev L. Flight Attendant United Airlines

Thanks for the positive feedback. I am glad you enjoy the information we garner for airline employees, their families and parents, and retired airline employees.
– Editor

My wife and I finally made it to Prague, a city we have wanted to explore for the last decade, but just never seemed to get to-until our recent trip. We were astounded by the wonderful architecture and historical walks available in this charming city. For lodging, we chose the Hotel Diplomat. Upon, check-in, we were happy to discover that three floors of the hotel are reserved for non-smokers. Since we had both quit smoking in the past year, this was a great thing. The hotel has much to offer, from an on-site hairstylist shop that my spouse took advantage of to an excellent restaurant where we dined three times. The staff was friendly and offered up tips on the best sites in town-no easy feat since there are so many. We plan on heading back to this European charmer, the city and the hotel! — Jack & Julia J. Houston, Texas

I am glad you enjoyed Prague, which is one of my favorite European locales. I hope to get back there soon myself.
– Editor

I headed back to Santa Fe recently, as I was in need of a solo vacation. That town has never failed to offer a relaxing time, and I have been there half a dozen times now. The combination of the altitude, adobe structures and sunlight creates a magical environment for me. I stayed at the Hotel Santa Fe, receiving the 30% discount as stated in the ASU Travel Guide. The hotel is Native American owned. My room had a balcony with a priceless view of the surrounding high plains and mountains. I would stroll the Plaza at night, and I enjoyed some incredible meals, as always. I am a big fan of spicy food, and Santa Fe's cuisine never fails to meet my expectations when it comes to heat quotient. I also like the blue corn that shows up on menus. I need to learn some recipes so that I can partake in this regional cuisine throughout the year. I know any traveler to Santa Fe will have a great time. The Hotel Santa Fe is the perfect place to stay when in town. The rooms and staff are terrific, and the location is ideal. I look forward to my next calming trip to the Southwest. — Anthony L. Vancouver, Canada

My family and I (all eight of us) recently returned to our favorite destination: Kauai, Hawaii. We stay at a property managed by Suite Paradise on Poipu Beach, our perennial favorite found in the ASU Travel Guide. Not only were we within walking distance to the beach, but kitchen amenities and white wine in the refrigerator were awaiting upon arrival. While some consider clean beaches, palm trees, spacious condo living and numerous nearby tennis courts a motivation, these are just details of the properties offered by Suite Paradise. The "hang loose" carefree culture inevitably aids the traveler's abandon of all care and strain in the sand and surf of the Garden Isle, awaiting your discovery. Mahalo! — A. P. Naperville, Illinois Spouse of American Airlines Pilot

My husband and I decided to travel back to one of our favorite European locales, Brugge in Belgium. We find this town enchanting to the nth degree. The footbridges and cafes are wonderful. We decided to try the Azalea Hotel, as listed in the ASU Travel Guide. We were offered the 20% discount as stated. Upon arrival, we were completely satisfied with this hotel. It is actually a rebuilt patrician residence and old brewery, dating from the 14th century. The location is a tranquil spot along a canal, convenient to the city center. We hope to head back to Brugge again. We recommend this town, and this hotel, to our fellow airline employees. — Denise H. Montgomery, Alabama

Thanks for the feedback. I couldn't agree more-Brugge is an amazing city. Belgium is often overlooked by travelers to Europe, but this small country offers much of interest, with Brugge at the top of the list. I hope to head back there myself soon.
– Editor

I was recently heading over to Asia-Tokyo to be exact-to take care of some family business. I had to connect through LAX, but I could not use my pass to get on the Tokyo flight because it was oversold. That meant I had to find a place to stay for the night. Being that it was already late, about 9pm, and I was exhausted, I decided to find a room at the airport rather than elsewhere in the city. Good thing I had my ASU Travel Guide in my bag. I looked under Los Angeles Airport and found a listing for the Travelodge Hotel at LAX on West Century Boulevard. I called and was told I could catch their courtesy shuttle. A rate of just $44.95 was given upon check-in. The next morning, I was surprised that a complimentary continental breakfast bar was available. That meal hit the spot and I headed back the short distance to LAX to, luckily, catch my flight to Tokyo. — Edward C. Chicago, Illinois

I am glad you found a great deal at LAX. As all interliners and their families know, flying standby can be a daunting process. Upon being bumped, finding a nearby hotel is key. That is why we list so many properties at airport locales.
– Editor

I was thrilled to learn that ASU Travel Guide offers all paid subscribers free Internet access to their in valuable website, www.asu.com. I have been a subscriber for many years, and have many dog-eared copies of the Travel Guide to prove it. Having the data available online adds an extra benefit to my subscription. Sometimes I close my home-office door to get away from the noise of a husband and three kids. Then I go online and dream of my next vacation by surfing the pages of ASU's site. Thanks, ASU, for everything! — Janice P. Tacoma, Washington

I am glad that you have taken advantage of our special offer of free access to our website. All paid subscribers are granted access. Simply go to our website at www.asu.com and use your six-digit subscription number in the upper right-hand corner of the mailing label affixed to the front cover of this issue. Enjoy!
– Editor

I was in Honolulu for a short stay recently and I noticed in your magazine that Hilo Hattie offers us a 20% discount. This was perfect as I had a number of people to whom I had to bring back a present. I got some great shirts for these folks, and they were thrilled when I got back home. All I had to do was show my airline ID at the counter and the discount was taken off. It couldn't have been easier. I have noticed that there are stores on all of the main islands, so I'll be sure to head back to Hilo Hattie when I head to Maui this Fall on my next trip for sun and fun. — Jackie Z. Calgary, Alberta, Canada

As another long, dreary winter began to dishearten me, I decided it was time to go to a warmer climate for afew days. After researching my trusty ASU Travel Guide, I decided to head to the Westin Rio Mar Beach Resort &Golf Club in Rio Grande, Puerto Rico. Was this trip ever what the doctor ordered! Sitting on the beach in thesun was a refreshing change that immediately bettered my mood. I also took in some tennis, which I haven'tplayed for a few years. The resort was quite beautiful and the staff was exceptional. What a treat! — Mary J. Parent of Interliner Chicago, Illinois

I recently decided to get away from the bleak German winter landscape and head to beautiful California. Ispent six days in San Francisco, my favorite American city. This was my fifth trip to this destination, so Ihave seen most of the must-see sites before. For a different perspective, I decided to rent a bike. I noticed alisting in the Guide for Bike and Roll in the always fun North Beach/Fisherman's Wharf area. I am so glad I did so. The airline rate was ideal and the bike was perfectly suited to me. I must admit the thought of riding acrossthe Golden Gate Bridge was scary and exhilarating at the same time. Once I was at the bridge, the exhilarationtook over. What a view! The Pacific ocean was to my left, and the Bay and city skyline were on my right. Alcatrazand Angel Island were looking incredible sitting in the middle of the Bay on a perfectly clear February day. Ithen headed down into quaint Sausalito, where I caught a ferry back to San Francisco. I highly recommend biking when in San Francisco. There are ways around all those steep hills, and your new vantage point of San Francisco will provide memories for years to come. — Claudia E. Lufthansa Reservations Agent Bad Vibelt, Germany

I am glad you enjoyed your new view of the Bay Area. As an avid cyclist, I know of San Francisco's incredible biking in and around the city.
– Editor

I stayed at the Conrad Dublin in Ireland last Fall and had an incredible stay. The hotel's staff is friendly, offering advice on where to go, from pubs in the area to interesting restaurants and other attractions. My husband and I followed their advice, and we were sure glad we did. Our room was quite comfortable, being that this is a five-star hotel. The location was central to everything in the city, which we appreciated since weare a little bit older now and don't move around as well as we used to when we were younger. I look forward to returning to Ireland soon. The warmth of the people cannot be beat. What a great trip. — Dorothy R. Parent of Airline Employee Boston, Massachusetts

Thank you for letting us know of your wonderful trip. Ireland is a popular locale, especially for Americans with Irish surnames looking to visit the land of their ancestors; however, even persons without a surname suchas Riordan will have a good time.
– Editor

I like that you offer free internet access to all of us long-time subscribers. It offers a second way to get your valuable information. I still like to carry the book with me on trips. It comes in handy in case I change my itinerary mid-trip or during road trips, such as my usual summer driving tour with the family. Sometimes when I'm sitting at home, it is great to log on and see what new discounts are being offered on you web site. Call me a dreamer...although I do get away in reality, too! — Charles J. TWA Retiree Hot Springs, Arkansas

Thank you for your email. I am glad you enjoyed San Francisco and this boutique hotel. Thank you for letting others know about your positive experience.
– Editor

Recently, some friends and I celebrated my son's birthday in Mendocino, California. We stayed at the MacCallum House Inn. Our rooms in the inn were spacious with a beautiful view of the ocean. The staff was courteous and friendly. They informed us of amenities of the inn and also what to do and see in the area. The food in the restaurant was delicious and the wait staff was excellent. We enjoyed our stay and would recommend this establishment to other airline employees and their families. — Ruth H. Parent of Northwest Airlines Employee Tulsa, Oklahoma

As my wife and I planned to attend my brother's art exposition in Los Angeles, I found the closest ASU Travel Guide listing to be the Miyako Inn & Spa. When I called to make a reservation and identified myself as retired from United Airlines, I was gladly extended the airline discount. As we had never been to this part ofL.A. (Little Tokyo), we looked forward to our stay there and were very pleased with the hotel and restaurant staff. As we planned to stay there just one night and then return home, we hope to get back to this gem in Little Tokyo some time in the future. — Edward E. Retired, United Airlines Massapequa Park, New York

I am glad you enjoyed your stay in L.A. Hotels that represent the ethnic mix of a community in our diversified country make for an "overseas" trip on a domestic vacation. Enjoy your return visit to this hotel.
– Editor

I was recently in San Francisco, where I venture once a year since it is my favorite domestic vacation spot.I decided to try the King George Hotel, which offers a low airline rate (especially by San Francisco's expensivestandards). I was very pleased with this boutique-style hotel. The location was great-right near Union Square,which was recently beautifully remodeled. I could go shopping every day within blocks of the hotel (and have the credit-card bills to prove it!) Also, I went to the theaters that are nearby, eating dinners at the great neighborhood restaurants before the shows. My room was cozy and nice. The staff was attentive and offered great advice on things to do in the area.There is always so much going on in San Francisco, so I heeded this advice from these locals. I shall head back to San Francisco again very soon, and my first choice of lodging will be the charming King George Hotel again. I highly recommend this hotel to my fellow airline employees. I also recommend San Francisco, which is always exciting and fun. — Patricia J. Miami, Florida

Thank you for your email. I am glad you enjoyed San Francisco and this boutique hotel. Thank you for letting others know about your positive experience.
– Editor

As a re-subscriber to ASU Travel Guide, I am impressed with your website and its convenience. Thanks for the assistance. — David H. Lead AMT Delta Air Lines Atlanta, Georgia

Thanks for the feedback. I am glad you are enjoying the added benefit of our website, to which all paid subscribers to our print version get free access with their paid subscription.
– Editor

We stayed one night at the Sheraton Gateway Suites O'Hare, phoning from the airport to make reservations.The low airline rate was a very nice surprise. Even nicer was the fact that they offered transportation. Whatwe got was what we expected: a standard room that was clean. No disappointment here. — C. Dakota M-T. Ticket Sales Representative United Airlines, Retired Mesa, Arizona

I headed to Montreal this summer and was delighted by this beautiful city. I don't think I have ever been anywhere that the residents revel in the summertime's warmth with such vigor. The entire city population seems to be strolling on a late summer night, especially on the weekends. For my accommodations, I chose the Hotel Lord Berri, discovered in the pages of the ASU Travel Guide. Conveniently located in the heart of the Latin Quarter, I received a low, discounted airline-employee rate for a wonderful room. I could not have asked formore. I look forward to heading back to Montreal next summer! — Dana E. United Airlines, Retired Miami, Florida

I am glad you enjoyed your trip to Montreal, which offers a bit of Europe closer to home. For those curious of how Canadians enjoy their wintertime, please see our Ski Canada article.
– Editor

I just had to write to tell my fellow airline-industry personnel about my great stay at the Doubletree Alana Waikiki. This is truly a fantastic property, and the airline rate is a bargain. I have been to Waikiki a numberof times in the past, but this was my best stay yet. The hotel is conveniently located nearby famed Waikiki Beach. It is also just around the corner from Oahu's largest shopping mall, where I spent plenty of time as my husband took the kids to the beach. I don't think they missed me at all, what with all of the fun they were having playing in the water. This was truly a great trip,although with all of my purchases I am going to have to figure out a way to hide the credit-card bill from myhusband next month! It was well worth it. I highly recommend this property to anyone heading to Waikiki soon. — Meredith C. Northwest Airlines Seattle, Washington

I was recently in Hawaii and decided to pick up some souvenirs for my grandkids, so I headed to the Hilo Hattie store when I saw it listed in the ASU Travel Guide. I had not realized I could get a 20% discount as a retired airline employee. What a deal! I purchased great shirts and plenty of mementos. Was my family happy when I returned to California! — Dorothy C. American Airlines, Retired Los Angeles, California

My husband and I traveled to San Diego to meet our son and his family, who were coming from Northern California to spend a week seeing the sights of the city. We stayed at the Best Western Seven Seas Lodge that was listed in the ASU Travel Guide. Well...it was terrific! Everyone was so great-from the shuttle driver tothe housekeeping staff, we could not have been more satisfied. We talked our son into changing his hotel plansand staying at the Best Western with us. They, too, were very impressed with the service provided. The staff inthe office were unbelievably helpful in sending us in the right direction...and we went everywhere! Therestaurant was great; the pool kept the 6- and 12-year-old occupied while the adults recovered from the day's adventures .I could just go on and on. I think the thing that impressed me the most were the comfortable, cleanrooms. The lodge is close to just about everything: restaurants, shopping and the freeway, which made getting to and from Sea World, the Zoo, etc,. a snap...and of course, the airport. As you can tell, we had a great time!Thank you so much for your part in it. I am retiring soon, so I shall undoubtedly be traveling for pleasure more often

ASU Travel Guide has given me the best discounts and, more importantly, directed me to some of the best properties to stay at during my various vacation destinations. I have discovered so many great and value-minded resorts using your service that I have referred you to my current co-workers at Fedex Express as I had from my previous employer (United Airlines).

I'm also so thankful that my switch from UA to Fedex didn't mean an end to the interline discounts that I came to enjoy. Thank you so much for negotiating any discounts to include Cargo Carriers. Your books and information has saved me so much money over the years, that the ASU Travel Guide is truly my Bible that I consult (online as well) before I take any, and I mean ANY, trip away from home. Thank you so much!! — Victor A.

I have been a flight attendant with United since 1977 and remember when you had a store at O'hare Airport. I have used your magazine since I started flying, and now have found some great deals with your internet guide. I am a little late renewing, but could I still take advantage of your newest offer.? You provide a great service to airline employees and I always suggest to my friends to look on ASU for great tours and airline deals. Just wanted to let you know that your hard work and new website are appreciated! — Lisanne Z.


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